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Better property management starts with the people, and we have some of the best.

Our team has a wealth of property management experience, and a strong understanding of the Hawke’s Bay market. You’re not getting ordinary or average property management with us.

Rentsmart Team Photo
Haylee Wynands - Property Manager

Haylee Wynands

  • Property Manager

Haylee is a Hawke's Bay local who genuinely cares about the people and properties she looks after. She's organised, approachable, and known for building strong relationships with both owners and tenants. Haylee takes pride in managing properties as if they were her own and staying on top of the details.

Alisha James - Property Manager

Alisha James

  • Property Manager

Alisha takes a practical, down-to-earth approach to property management. Having experience as both a tenant and homeowner, she understands what good communication and care look like from all sides. She's friendly, reliable, and focused on making sure tenancies run smoothly for everyone involved.

Kaitlin O'Keeffe - Property Manager

Kaitlin O'Keeffe

  • Property Manager

Kaitlin is calm, thoughtful, and easy to deal with. As both a tenant in the past and now a homeowner, she understands the balance between protecting a property and supporting the people living in it. She’s known for clear communication and a steady, no-drama approach.

Ruth Shannon - Property Manager / Owner

Ruth Shannon

  • Property Manager / Owner

Ruth brings confidence and common sense to property management. She's dealt with a wide range of properties and situations and is great at finding practical solutions when issues pop up. Outside of work she enjoys hands-on projects, which shows in her practical, get-it-done style.

Nikki Cheyne - Property Manager / Owner

Nikki Cheyne

  • Property Manager / Owner

Nikki enjoys working closely with owners and helping them get the most out of their investments. She's straightforward, organised, and focused on finding the right tenants and keeping properties well looked after. Her style is all about consistency, relationships, communication and long-term practical results.

Flat fee, no hidden
costs or surprises

As well as smart property management, we're also straight up. Our fees are a flat 7.9% of the rent collected, and $450 letting fee when advertising for a tenant.

Fees are + GST

How good is that!?

Trusted by 104+ Property Investors

Rentsmart services are second to none. They have made the whole process seamless. Great communication, detailed inspections and they always find great tenants. We are now in our 3rd year and could not be happier.

Mike Christie

We've been renting through Rentsmart for over a year and they are absolutely awesome. A great mixture of friendly and professional. They always reply quickly and let us know what's happening asap 😊

Jo Brydon

Rentsmart have been looking after our Hastings property since April 2022 and have been organised and professional making the process easy living overseas.

Angus McGuire

Ruth from Rent Smart has been our Property Manager for 3years. Ruth's communication has been exceptional. Following through on getting things replaced if needed & making sure Tenants & Landlords are happy. I do hope we can continue to employ this great lady.

Ally

Nikki looks after our rental property like it’s her own. I have dealt with a few rental agents over the years but this agency is easily the best I have had the pleasure of using. Nothing is a problem and our investment is looked after properly. A+

Steve Dunne

Rentsmart are a great management team. Nikki has been amazing to work with and always goes above and beyond! Her communication is first class and we have loved having her managing our rentals. Her experience and expertise in the rental industry makes us feel so much more comfortable about our investments.

Amy Little

Thanks once again for a well-managed year. We sleep easily, knowing that she has great rapport with our tenants, and has our properties under control. Have a fab Christmas, and a well deserved break!

Diane McKelvie

We have found Rentsmart such an easy company to get on with. Any hiccups are readily sorted, communication is easy and clear and our property manager is ready and willing to help resolve whatever is needed. If we have to move we would definitely choose them again in a heartbeat.

David

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